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Lesson 5 of 5

What never goes into a chatbot

Employers, references, salaries and other people's details.

Job hunting involves other people's information: your current employer's plans, a client's name, a colleague's role, a reference's contact details. None of that belongs in a general chatbot, whatever it says about privacy.

Describe situations generically. “A retail client” instead of the brand. “My manager” instead of a name. You lose nothing in the rewrite and you keep a confidence that was never yours to share.

Salary figures, health information and anything under a non-disclosure agreement stay out entirely. If a tool needs them to help, it is the wrong tool for that step.

  • Generic descriptions work just as well.
  • Confidential and other people's details stay out.
  • The wrong tool for a step is not a tool to use.

BEEP / THE MYTH-BUSTER

Rule of thumb: if you would not shout it across an open-plan office, do not paste it into a chat box. The office at least forgets.

Try it

Read your achievement back as though your old employer were reading over your shoulder. Take out anything that would make them wince.

Check: You want help describing a project covered by a non-disclosure agreement. What is the safe approach?

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